Customer Service

Help

For general help with product information, or anything else not already covered, please use our Live Chat option located in the bottom right corner. If it's out of hours, you can still use the Live Chat option and a ticket will be created on our system to contact you within our business hours.

Shipping & Delivery

StormTight provides FREE DELIVERY on all goods sent within the UK mainland. Shipping outside UK mainland to the following: Scottish Highlands, Northern Ireland, Southern Ireland, Isle of Man, Isle of Wight and Channel Islands will cost £17.50. Shipping to Europe and the rest of the World will be shown at the checkout.

Delivery Times: Items shown in stock ( excluding tailored / customised ) are usually despatched within 3 days. Please allow up to 30 days for tailored / customised items that are shown in stock.

Track My Order

There are 3 ways to get an update on your order.

email: trackmyorder@stormtight.co.uk

Live Chat: Click on the "We Are Here" icon in the bottom right corner.

Online form:Track My Order

Returns, Replacements & Refunds

If you are not happy with your purchase and require a refund or you wish to return the goods for a replacement, then please contact our Live Chat option located in the bottom right corner to request a valid Return Authorization Number (RA#). Please write the number (RA#) on the return address label clearly and return the goods to our manufacturing department address, which will be provided along with the (RA#), without delay and in any event not later than 60 days from the day of receipt. Ensure that the original invoice is enclosed and returned in it's original packaging. StormTight will not be liable for returned postage costs. Please note, tailored or personalised items are non returnable unless in the case of a manufacturing error. For full details of our terms, please see the link below under "Terms of Use".

Privacy & Security

See our privacy policy here

Terms of use

See our terms here

Payment, Pricing & Promotions

All information is encrypted during checkout to ensure it is secure. Payments are processed through Payment sense. No payment details are stored. All prices are in British Pounds Sterling (£ GBP) and include VAT at the applicable UK rate.